Things That Make You Smile...
Terms & Conditions

Please submit your order through your sales rep OR contact us directly. 

Conditions of Sale:

* The minimum order value is $100.00 per shipping location.
* Freight: F.O.B. Milwaukee, WI USA.
* Back Orders: Will be shipped at the same terms of original order.

Claims and Returns:

* Upon receipt of shipment, if anything is missing or damaged, you must hold the packing material and carton until the freight claim is settled. Concealed shortages must be reported within 7 days of delivery.
* No claims for concealed shortages and/ or damages will be allowed unless reported to our office within 7 days of delivery.
* If your order was shipped by UPS, Fed Ex or truck, please notify their local office.
* MERCHANDISE CANNOT BE RETURNED UNLESS OUR OFFICE HAS ISSUED AN R.M.A.
* Returns cannot be authorized by our sales representatives.
* Custom products are non-returnable.
* Returns may be subject to a 20% restocking fee.

Promotions:

* Please contact your local Sales Rep OR our customer service to learn about our current Promotions.

Terms of Sale:


* All orders are prepaid using credit card at time of shipment
* Net terms are subject to credit approval and account must be current.
* Net terms payment should be done by check only, if paid with credit card then additional 3% would be charged.
* All past due invoices are subject to a 1.5% late charge per month.
* Net terms may be revoked due to payment delinquency.
* Pricing and Promotions are subject to change without notice.
* Orders under $100.00 will incur a $10.00 service charge.
​* All sales are final.
* No allowances deductible on past due invoices.
* It is not the policy to offer our products on Guaranteed Sale.



Product Warranty:

*90 day product warranty with proof of purchase and proof that the item was taken care of according to specifications in the product manual.